If this book makes a contribution to how we think about the role of communication in creating The New, it does so with the considerable cooperation and inspiration from three groups of pioneers: the practitioners who have been pushing the frontiers for years and who communicate The New everyday for a living; the insiders who live the problem of The New from inside their organizations and who have been early adopters of the new communication; and the academics, whose generous conversations have provided useful theoretical frameworks and input. 

I have been privileged to listen to, watch or work alongside these people; and it is their contributions that form the foundation of this book.


Practitioners

Contributors who are early pioneers and consultants in the field 

Michael Bierut  Partner, Pentagram

Michael Bierut 

Partner, Pentagram

Kathleen Brandenburg  Co-founder, IA Collaborative

Kathleen Brandenburg 

Co-founder, IA Collaborative

John Cain  VP, SapientNitro

John Cain 

VP, SapientNitro

Martha Cotton Partner, Gravity Tank

Martha Cotton

Partner, Gravity Tank

Hugh Dubberly  Principal and Founder, Dubberly Design

Hugh Dubberly 

Principal and Founder, Dubberly Design

Shelley Evenson  Executive Director of Evolution, Fjord

Shelley Evenson 

Executive Director of Evolution, Fjord

Megan Fath Managing Director, Conifer Research NY

Megan Fath

Managing Director,
Conifer Research NY

Ben Jacobson Co-founder, Conifer Research

Ben Jacobson

Co-founder,
Conifer Research

Larry Keeley President and co-founder, Doblin

Larry Keeley

President and co-founder, Doblin

Peter Laundy  Senior Innovation Specialist, Doblin

Peter Laundy 

Senior Innovation Specialist, Doblin

Tom Mulhern  Principal, Gensler

Tom Mulhern 

Principal, Gensler

Dev Patnaik CEO, Jump Associates

Dev Patnaik

CEO, Jump Associates

Steve Portigal Principal and founder, Portigal Consulting

Steve Portigal

Principal and founder, Portigal Consulting

Heather Reavey Managing Principal, Continuum

Heather Reavey

Managing Principal, Continuum

Rick Robinson  VP, SapientNitro

Rick Robinson 

VP, SapientNitro

Chris Rockwell President, Lextant

Chris Rockwell

President, Lextant

Brianna Sylver President and founder, Sylver Consulting

Brianna Sylver

President and founder, Sylver Consulting

Michael Winnick  Partner, Gravity Tank

Michael Winnick 

Partner, Gravity Tank

Michael Wolff  Designer and creative advisor, Michael Wolff Associates

Michael Wolff 

Designer and creative advisor, Michael Wolff Associates

 

Insiders

Contributors working from inside organizations 

[not pictured: Steve Leeke, on his time as a director at Motorola New Enterprises] 

Gisela Gier on her time at Skype's Experience Research group

Gisela Gier

on her time at Skype's Experience Research group

Matt Leacock on his time at Netscape and Sococo, a startup

Matt Leacock

on his time at Netscape and Sococo, a startup

Tom MacTavish on his time as director of research labs at NCR and Motorola

Tom MacTavish

on his time as director of research labs at NCR and Motorola

Judd Morgenstern  on his time as entrepreneur at General Assembly

Judd Morgenstern 

on his time as entrepreneur at General Assembly

Danielle Nierenberg  Co-Founder of Food Tank: The Food Think Tank

Danielle Nierenberg 

Co-Founder of Food Tank: The Food Think Tank

Andy Parham,  CEO of BickHealth

Andy Parham, 

CEO of BickHealth

Melody Roberts  Director of McDonald's Experience Design Innovation Group

Melody Roberts 

Director of McDonald's Experience Design Innovation Group

Tony Salvador  Senior Principle Engineer, Experience Insight Labs, Intel

Tony Salvador 

Senior Principle Engineer, Experience Insight Labs, Intel


Academics

Experts and researchers in their fields

Dr. John Cacioppo Professor of Social Neuroscience University of Chicago

Dr. John Cacioppo

Professor of Social Neuroscience

University of Chicago

Dr. Mark Evans  Reader in Industrial Design Loughborough University (UK) 

Dr. Mark Evans 

Reader in Industrial Design

Loughborough University (UK) 

Dr. Gail Fairhurst Professor of Communication Ohio State University

Dr. Gail Fairhurst

Professor of Communication

Ohio State University

Dr. Charles Forceville Associate professor in Media Studies, University of Amsterdam (Netherlands)

Dr. Charles Forceville

Associate professor in Media Studies, University of Amsterdam (Netherlands)

Professor Anijo Mathew  Interaction Design IIT Institute of Design

Professor Anijo Mathew 

Interaction Design

IIT Institute of Design

Professor Marty Thaler  Product Design IIT Institute of Design

Professor Marty Thaler 

Product Design

IIT Institute of Design