Kim Erwin, Assistant Professor, IIT Institute of Design


Kim Erwin is a communication professor at the IIT Institute of Design. Her focus in on making complex information easier to understand and use.

Her twenty years of professional practice has revolved around the information-intensive aspects of the innovation process. This includes helping teams communicate "the new" in technology, brand, service design and new product planning processes.

In her teaching and research, she explores how to help practitioners leverage communication as a design method. This includes developing new modes of communication that move away from static presentations—the dominant paradigm in the industry—to experiences designed to build critical knowledge and engage stakeholders of all kinds inside organizations.

For more information, see:

For video on her communication workshop at bSwing in Minneapolis, see:

Kim has also been included as part of Amway's "Business Innovation" series:

Speaking schedule

Upcoming engagements

February 10, 2017 | Evanston, IL
"Experiencing the New" at Northwestern's Kellogg School

February 16, 2017 | Cambridge, MA
"Designing Medicine to Fit People" at Harvard School of Public Health

May 10, 2017 | Chicago, IL
"Using space as story platform" at Innovation Learning Network's bi-annual meeting.

Recent engagements

October 20-21 2016 | NIH in Bethesda, MD
"Human-Centered Design and Human-System Integration in the treatment of cancer” workshop for Behavioral Research program of the National Cancer Institute

September 20 2016 | Livonia, MI
"Engaging stakeholders to Redesign Healthcare” with Dr. Jerry Krishnan for Integrated Michigan Patient-centered Alliance for Care Transitions

June 22, 2016 | Chicago, IL
Service Design for Health Systems: Panel Discussion

June 9, 2016 | Chicago, IL
Design Methods for Healthcare, Sinai Urban Health Institute

June 8, 2016 | Peoria, IL
Design Methods for Healthcare for OSF Health System's Discovery by Design Event

May 4, 2016 | Chicago, IL
“Design Methods for Healthcare" for American Hospital Association

March 4-5, 2016 | Chicago, IL
"When talk is not cheap: structured conversation as asthma intervention in the ER" at Motivations Mechanisms in eHealth

February 8-10, 2016 | Mumbai, India
"Communication methods for Innovation" at Godrej Industries

November 5, 2015 | Chicago, IL
“Art, Communication, and Consumerism” panel discussion at DePaul Art Museum, based on Matt Siber's art installation, Idol Structures.

October 13, 2015 | Chicago, IL
"Designing Improved Access to Healthcare" panel at the IIT Institute of Design's BarnRaise conference, with UIC's Dr. Jerry Krishnan

October 8, 2015 | New Orleans, LA
"Bridgers, not bringers — educating leaders of design" at the panel on Envisioning Diverse Futures for Graduate Education in Visual Communication Design, 2015 AIGA national conference

September 17, 2015 | San Francisco, CA
"Step away from the Projector: storytelling through experience" at DreamForce 2015

September 12, 2015 | Colorado Springs, CO
"Fitting Medicine to People: pediatric asthma in the ER, a case study" at ForeChange 2015

July 9, 2015 | Chicago, IL
"Communicating The New: methods to shape and accelerate innovation" at Mindshare

June 4, 2015 | Chicago, IL
"Can paper be a persuasive technology? Pediatric asthma discharge documents as tools for care conversations " at Persuasive Technology 2015 conference

May 13, 2015 | Grand Rapids, MI
"Experiencing the New" at Steelcase's global
Strategy, Research and Business Innovation meeting

April 20-21, 2015 | San Francisco, CA
"Experiencing the New: the unique power of experiences to accelerate understanding and build conviction" at MX2015, Managing Experience

March 3, 2015 | University of Chicago Booth School, IL
"Framing the New: language for building and sharing innovation"

January 28, 2015 | Millersville, PA
"Design is at the strategy table: Now what?" at Millersville University

January 15, 2015 | Boston, MA
"Make/Model/Show/Share" at AIGA

December 13-15, 2014 | Mumbai, India
"Communication methods for Innovation" at Godrej Industries

November 21, 2014 | Minneapolis, MN
"Communicating the New" presentation at Target

September 20, 2014 | Chicago, IL
"Reading Big Data: Batman and the future of pattern language" presentation at INKE: experimental interfaces for reading

September 9, 2014 | Rochester, MN
"Communicating the New" presentation at Transform 2014 health care innovation symposium at Mayo Clinic's Center for Innovation

August 10, 2014 | Colorado Springs, CO
"How might self-tracking change the conversation between patients and providers?" presentation at ForeChange 2014: Driving the course of healthcare

July 18 + 25, 2014 | Chicago
"Communicating the New" at the IIT Institute of Design Camp

May 26, 2014 | St. Catharine's, Ontario
"Task-Relevant Visualizations" presentation at the 2014 Congress of the Humanities, Brock University

May 14, 2014 | Chicago
"Human Factors of Big Data—or, who is Batman?" presentation at StratCon

February 28, 2014 | Racine, Wisconsin
"From Chaos to Order to Action: Communication as design method" at SC Johnson

February 7, 2014 | Atlanta
"The innovator's new dilemma" at CNN

February 6, 2014 | Atlanta
"Communicating the New" talk & reception at Thrive

December 5, 2013  | Seattle
"Communicating the New" talk & reception at Teague

November 7, 2013 | Boston
"Communicating the New" talk & reception at Continuum

October 26, 2013 | Berkeley
Wicked Problems Symposium, UC Berkeley

October 25, 2013 | San Francisco
"Communicating the New" talk & reception at Gensler
"Communicating the New" talk & reception at Center for Innovation

October 24, 2013 | San Francisco
"Communicating the New" talk & reception at Frog

October 22, 2013 | Chicago
"The Human Factors of Big Data" at the American Managers of Innovation (AMI)

October 4, 2013 | Minneapolis
"Communicating the New" all day workshop at bSwing

October 3, 2013 | Minneapolis
"Communicating the New" talk & reception at bSwing

September 26, 2013 | Chicago
"Communicating the New" book launch party at Gravity Tank

September 18, 2013 | London
"Communicating the New" talk & reception at Sapient

September 12, 2013 | New York
"Communicating the New" talk & reception at Method

July 26, 2013 | Chicago
IIT Institute of Design Summer Camp module

July 19, 2013 | Chicago
IIT Institute of Design Summer Camp module

July 17, 2013 | Chicago
"Representing Complex Data" workshop co-taught with Tomoko Ichikawa, IIT main campus

July 16, 2013 | Chicago
"Communication Methods for Innovation"  workshop at IA Collaborative

May 14, 2013 | Chicago
"Communicating the New" presentation at StratCon

April 3, 2013 | Leo Burnett

February 21, 2013 | University of Chicago

February 8, 2013 | Yahoo